TERMS AND CONDITIONS  :  Returns/refunds
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RETURNS AND REFUNDS

If you are dissatisfied in any way with a purchase you can notify us of this within 14 days of the sale and you then have a further 14 days from this notification to return the goods for a full refund or replacement.

Unless the goods are faulty we would not normally cover the costs of the return postage.
This does not affect your statutory rights.

Please contact us by email or telephone before returning any item.

Telephone: 01952 433924 or

All returns must be sent back to us with the original boxes, packing and certificates (where applicable).
We reserve the right not to refund the full cost where these are returned damaged or are missing.

We comply with "The Consumer Rights Bill 2014" details of which can be found at the
Parliament website

 
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